An award-winning group in beauty industry is looking for female receptionists / call center agents to join our premium chain of spas and salons in Abu Dhabi and Dubai. Responsible for :
ensuring the customer in-spa journey is managed efficiently and smoothly
accurate appointment setting and follow up using the computer booking system
answering all client and staff queries relating to service and products and marketing activities
answering a multi line phone system and greeting and directing the clients and staff
handling all cash transactions in the spa
Essential Skills required :
A friendly and professional tone and approach
Displays positive body language at all times
Excellent Customer Service Skills
Ability to Multi-task
Prior experience in handling multiple telephone lines.
Computer skills with knowledge of booking systems & software.
A reasonable level of math skills.
Attention to details and accuracy.
Strong inter-personal and communication skills.
Work requires willingness to work under a flexible schedule.
Team Player, willing to accept challenges and able to meet them.
Eager, enthusiastic, punctual and motivated to take initiative
What we expect from you as an applicant? Find out more about us : take an interest in the brands we have and where our locations are.
We don't expect you to be an expert on our brands - just have an understanding for what we do. Please do research about us on our web and social media pages.
Please note that this position only for FEMALE applicant. We provide an attractive remuneration package inclusive of other benefits that are further supplemented by excellent growth opportunities.
If you are interested in pursuing a career with us, please forward your resume along with your photo. Job Types : Full-time, Permanent Job Type : Full-time Experience :
Customer Service : 4 years (Preferred)