A Barman engages our guests during their visit, receives / serves orders and ensures brand service standards are met to the highest quality.
What will I be doing?
A Barman will be responsible for engaging our guests during their visit, receiving / serving orders and ensuring brand service standards are met to the highest quality.
Specifically, you will be responsible for performing the following tasks to the highest standards :
Receive orders and serve customer requests completely in a timely manner
Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc.
Take food orders and assist the floor team with deliveries as required
Understand menu content, any menu changes, and promotional activities
Keep your service area clean, tidy, and well-prepared
Efficiently manage the proper settlement of all customer accounts
Answer guest queries in a polite and helpful manner
What are we looking for?
A Barman serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
Previous experience within a cocktail bar environment
The ability to create classic cocktails
Flexibility in hours as you will be working rostered shifts, especially on weekends
Exceptional personal presentation and communication skills
Flexibility to respond quickly and positively to a range of work situations
Passion for delivering exceptional levels of guest service