Ecommerce Director MENA Dubai, United Arab Emirates
Dubai, United Arab Emirates
1d ago


Position at GroupM Services

Ecommerce Director MENA

Main responsibilities :

3 best things about the job :

  • You will be integral in building best practices and eCommerce for the agency
  • Be part of a fun and flexible work environment that combines the best of entrepreneurialism whilst at the same time being part of the largest marketing services group in the world
  • Develop bespoke tools and solutions to meet existing data demand, working with our global and regional network for ideas exchange
  • Responsibilities of the role :

  • Lead e-commerce strategic initiatives, operational improvements and the implementation of digital traffic driving efforts
  • Develop marketplaces proposals when required, around end-to-end precision activation to store management, helping brands deliver strong performance and growth.
  • Apply insights and recommendations from proven best practices, while always considering fit and purpose for local consumers and marketplaces.
  • Review competitive landscape and identify trends, adjusting plans and activities based upon identified information
  • Work closely with key eCommerce marketplaces, and local eCommerce players to test new formats and innovations
  • Serve as the leader of all e-commerce activity across our MENA client base, establishing KPIs, building the team vision & actively proposing strategic growth opportunities
  • Build and grow knowledge and understanding of the e-commerce function within GroupM by cultivating and training talent, participating in new business pitches, and working with client teams to identify areas for organic growth
  • Define key roles and responsibilities across a dedicated e-commerce team, manage performance, and push for accountability in delivery
  • Help build and strengthen client relationships while verifying goals and ensuring initiatives are achieved
  • Lead multiple clients and projects concurrently, while prioritizing the most important opportunities at hand
  • Create & maintain an e-commerce resource hub; moderate a collaborative forum between the agency and clients
  • Partner with all required stakeholders (Client Leads, Finance, HR, GroupM agencies etc.) as required, ensuring a lock-step relationship to drive a seamless product
  • What we are looking for :

  • Bachelors degree in a Relevant field
  • 7+ years related work experience in a relevant field. Youll require a broad knowledge across Ecommerce consulting.
  • 5+ leadership experience, developing cross functional teams of subject matter experts in their respective fields.
  • Thorough understanding of Ecommerce channels
  • Extensive operational capabilities who has led large-scale cross-functional projects & process improvements
  • Highly skilled relationship builder, with the ability to engage & influence stakeholders of all levels.
  • Demonstrated Strategic thinker who can develop scalable, measurable solutions to address business challenges.
  • Advanced communication skills, with experience representing organisations at industry events.
  • Exceptionally strong experience in partner management, working with key partners to co-develop business opportunities.
  • Flexibility to work in a cross-functional team but also have the initiative to problem solve independently
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