IT Business Analyst for Customer Facing Excellence
Merial part of Boehringer Ingelheim.
Dubai, Dubai, AE
منذ 5 يوم

Responsibilities :

  • IT Business Analyst : You are member of the global IT M&S organization, responsible for the META region. Your focus is on the Demand management and business consultancy for IT Customer Facing Excellence team through ongoing consultation with business clients.
  • You identify and analyze business needs. You are promoting global target solutions and influence scope and requirements, and champion innovative process changes and / or technology-

    enabled solutions. Using your thorough understanding of multiple business domains and IT structure, you liaise with different IT roles and business

  • Project management : you lead and manage IT projects of different magnitude (focusing on META region) from beginning to end, in the majority of cases following Agile Scrum methodology.
  • During the project execution, you lead cross-functional project teams that include IT and business colleagues as well as external service providers and ensure handover to support organizations after go live.

    Requirements :

  • Bachelor’s or master’s degree with comprehensive IT and business experience
  • Sound business process knowledge in the pharmaceutical industry
  • 3 years’ experience working with Veeva CRM and Sales Force based applications
  • Experience in working in a multi-cultural environment
  • Capability to work in virtual teams
  • Deep project management experience with several successful projects in multiple business areas and experience in managing consultant resources and external technical personnel.
  • PMP or APMP certification is a plus

  • Proven Experience working in Agile Scrum. Scrum master certification is a plus
  • Excellent communication skills in English with relationship development and management capabilities
  • Knowledge of Veeva multi-channel modules is a plus
  • Knowledge of Jira and Confluence is a plus
  • Who we are :

    At Boehringer Ingelheim we create value through innovation with one clear goal : to improve the lives of patients. We develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals.

    As a family owned company we focus on long term performance. We are powered by 50.000 employees globally who nurture a diverse, collaborative and inclusive culture.

    Learning and development for all employees is key, because your growth is our growth.

    Want to learn more? Visit boehringer-ingelheim.com and join us in our effort to make more health.

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