Know the standards and put them into practicein his daily work, thus actively pursuing the hotel’sobjectives.
Guarantee the tidiness andcleanliness of the reception area.
Obtain allthe relevant information from the previous shift, including thevolume of business, special guests, tasks to be clarified and to becompleted and special events.
Take regular partin meetings and shift handovers.
Cooperate withemployees from all departments, in particularReservations.
Check in and check out for guestnames in the CID report taking account of the establishedgovernment standards
Follow all Front OfficePolicies and Procedures
Carry out administrativetasks (sorting in and sorting out of vouchers, etc.)
Take over any other tasks and special projects which arisein the course of business.
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