Guest Relation Officer
Plaza Premium Lounge
Dubai
منذ 9 يوم

Responsibilities :

  • Reports to the Lounger Manager
  • Greet, receive and bid farewell to passengers in the front reception counter
  • Collect payment from passengers at the front reception counter before letting them to enter the lounge
  • Assist passengers with their luggage on entry and exit at the lounge
  • Carry out regular checks of all areas of the lounge, to ensure consistent cleanliness
  • Must be well versed with the different currency conversion rates
  • Possess a good knowledge in general information of the airport including its facilities, flight schedules and airlines information, direction to the departure gates etc.
  • Assist in all departments in the lounge
  • Be well versed with the computer and / or email and internet services; to assist passengers whenever required
  • Help maintain discipline
  • Keep record and maintain stock of the Lounge’s promotional and marketing materials
  • Cooperate and work in a team towards development, implementation, maintenance and improvement of the quality management system
  • Take initiative to identify areas for improvement and participate in continual improvement activities
  • Undertake other jobs assigned by superior from time to time
  • Requirements :

  • Minimum 2-5 years' relevant experience in Hotel / lounges management in Hospitality industry
  • Excellent interpersonal and presentation skills
  • Able to build and maintain relationships with internal and external guests
  • Eager to learn, positive and energetic personality
  • Be organized and motivated
  • Able to remain calm under pressure
  • Possess a good command of English and have excellent communication skills, both written and verbal. Other languages will be an advantage
  • Able to work flexible hours
  • Strong leadership, communication and interpersonal skills
  • Immediate available is preferred
  • قدِّم طلب ترشيحك
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
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    استمارة الطلب