Customer Service Team Leader - Construction Equipment
Liebherr Group
Dubai, Dubai, AE
منذ 2 يوم
source : WHATJOBS

Responsibilities

Maintain and improve customer relationships

Follow-up customer enquiries

Expand the MSC in relation to spares, warranty and service

Distribute service contracts

Support for planning of service and parts

Plan the parts stock, turnover and investments with the local head of customer service

Monitor the local competition, price levels and economic

Development of customers

Follow-up on debitor accounts

Personnel management of the own team together with the superior management

Train and coordinate training for the own team

Ensure that the internal software is used according to regulations

Competencies

Technical and commercial education, management and Leadership

Profound experience - a minimum of 3 years of experience in a comparable position

Fluent Business English written and spoken

Any additional spoken and written language is considered as an advantage

Good knowledge of MS-Office, Local ERP, SMS, LISA, SOT

Team Player

Demonstrated ability to handle confidential information

Negotiating and communication skills

Ability to handle conflicts

Exact and precise working

Willingness to travel

Must maintain a valid driver’s license and passport at all times

Our Offer

Performance-related remuneration

Interesting and responsible task in a successful company group

Social benefits of a modern company

Start Date : immediately

Have we awoken your interest? Then we look forward to receiving your online application.

Please note ONLY shortlisted candidates will be contacted

One Passion. Many Opportunities.

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