To manage the Corporate Banks internet banking service as a viable, secure and modern delivery channel for trade and payment solutions, through continuous product development and channel migration strategies.
To introduce other B2B and B2C paperless payment solutions including E-Commerce in keeping with the evolving market needs.
Key Result Areas :
Stay abreast of evolving e-commerce related infrastructure, laws and regulations and ensure that the Bank is well positioned to meet the challenges in an evolving market.
Maximize STP for all channels to bring in back office cost savings through process efficiencies and reduced manpower needs.
Ensure that product pipeline remains strong by working closely with the sales team to ensure that product conversion are revenue targets are met.
Ensure that projects are correctly managed and tracked to meet target dates for rollout and implementations.
Establish key parameters and standards for measuring product performance.
Provide system specs and oversee testing of new features prior to moving to production.
Ensure that standard operating procedures are current and processes are followed.
Market payment solutions to internal and external customers.
Migrate the current customers of the Bank to the newer channels.
Develop tracking and data mining systems that facilitate in depth analysis of all customer activity to establish trends and devise strategies to enhance system usage.
Establish and conduct e-learning classes onsite to ensure that the implementation team is kept to a minimum.
Knowledge, Skills and Experience
Incumbent should have prior direct cash management experience in a similar position.
Ability to understand technology related issues in keeping with the job demands necessary.
MBA or Masters degree with at least 7+ years in a product management or related area within cash management or banking.
Clear understanding of market dynamics and the ability to assess the market going forward.
Be able to dimension the impact of new technologies being introduced to be able to assess their impact on the Banks services.
A strong operational background or a clear understanding of how the back office operates vis-?-vis the payment products