Front Office Assistant
Dubai Parks and Resorts
UAE,Dubai,Dubai
منذ 1 يوم
source : Drjobs.ae

Main Duties

  • Checkguests in, ensuring proper credit is received, special requests arenoted and fulfilled, and accurate information is provided
  • Maintain and improve the quality of the guestexperience
  • Process all payments according toestablished hotel requirements
  • Provide informationand assistance to all guests and visitors
  • Provideprompt, courteous and efficient handling of all requests for guestroom reservations, changes, cancellations and information
  • Provides prompt, courteous and efficient handling of allincoming calls and assistance for outgoing calls that transpirethrough PBX
  • Play an integral part in assisting withemergencies, (fire, medical, power / system failure) by contactingthe designated personnel for immediate assistance.
  • Assist guest services, safety services, housekeeping, andengineering team
  • Maintain confidentiality of allguestsMust be able to multitask and prioritize departmentalfunctions to meet deadlines
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