Casual Guest Service Agent
Wyndham Worldwide
Dubai, AE
منذ 17 يوم
source : Hozpitality


Casual Guest Service Agent

01 Feb 2019

We are currently seeking energetic , customer focused individuals to join the Front Office team as casual Guest Service Agents at our beautiful Port Douglas Resort.

The Position

Under the direction of the Front Office Manager, you will be responsible for carrying out key daily tasks on the reception desk from checking in and out Owners and guests, answering internal and external calls, responding to enquires and providing information on the local area and most importantly delivering a high level of customer service to actively contribute to the company vision of making holiday dreams come true.

What are we looking for?

  • Previous experience in a similar Front Office / Reservations role in a Resort / Hotel environment is essential
  • Genuine passion for customer service and exceeding customer expectations
  • Excellent communication, interpersonal and customer service skills
  • Competent in computer systems (Opera experience an advantage)
  • The ability to work unsupervised in a busy environment
  • Immaculate presentation and grooming standards
  • Ability to work between 7am to 11pm on a 7 day rotating roster, including weekends and school holiday periods
  • First Aid & RSA an advantage
  • Who are we?

    At Wyndham Destinations Asia Pacific, we are passionate about helping our employees reach their full potential, by providing world-

    class opportunities for career development. Prepare for an unforgettable journey, because there are no limits to what you can achieve with Wyndham, a leader in the fast-

    paced and exciting hospitality and vacation ownership industries. People make a difference in our business, so our success lies with our employees!

    What do we offer?

    Great company benefits including discounted resort stays across Australia, New Zealand and Fiji, private health insurance, training opportunities and a fantastic working environment on offer!

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