Hi, We are an Online Travel Agency and we need a female Arabic Speaking lady with Own Visa. This is a full time job. Requirements :
Able to book flight / hotel / car and vacation booking
Able to work on GDS System like Galileo or Amadeus
Answering incoming calls and online chat and giving satisfactory replies to customer inquiries and complaints.
Assist customers with planning and booking reservations
Overseeing changes to original reservations and managing exchanges and refunds.
Checking the availability of accommodation or transportation on the customers' desired travel dates.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats / accommodations.
Job Type : Full-time Experience :
Travel Bookings : 1 year (Required)