Provide a menu for customers and explain the specials.
Ensure that everything guests will be needing is in order and clean
Estimate wait times for guests
Monitor guest waiting list
Regularly check the reservation book for next meal reservations
Answer customers question accurately
Make contact with guests s they leave, open the door, and help them to their cars and bid them goodbye
Ensure effective and fast delivery service by the servers
Inspect dining facilities and ensure proper maintenance
Assign tasks to the serving personnel for smooth running of the business
Ensure that guests are being attended to
Welcome and greet guests as they arrive
Escort guests to their seats
Schedule reservations in advance for guest
Ensure that guests receive quality service
Ensure that all guests requirement is timely met
Introduce guests to their servers
Monitor the activities of the servers Requirements
Ability to provide top notch customer service in a fast-paced environment.
A positive attitude and ability work well under pressure with all restaurant staff.
Does high-quality work while unsupervised.
Able to work in a standing position for long periods of time.
Able to safely lift and easily maneuver trays of food when necessary.
Willing to follow instructions and ask questions for clarification if needed.
Able to handle money accurately and operate a point-of-sale system.
Able to work in a busy restaurant environment.
Previous experience in Restaurant.