Responsible for resolving application problems, and carrying out other tasks as defined and directed by the Systems Manager.
All these tasks are to be completed in a timely, efficient and proactive manner, ensuring at all times that every effort is made to keep the impact on the business to a minimum.
Provides support and Project Management in designing, implementation, testing and roll out of ICT solutions to the business.
Liaising with IT Support Team and Software Providers on resolving any major issues on regarding the CAFM System and any other suprted business applications
Report designing via Crystal Reports which encompasses accurate information and data.
Development of workflows to provide automation within the CAFM System
Precisely upload contract details including asset register / maintenance plan in CAFM System and ensure it is delivered as specified.
Maintain and Develop new process & procedure in handling PPM's and Reactive Jobs
Develop / capture business requirements and data
Assist the operations team with recognising, promoting and sharing best practice throughout the business.
Performs end-user testing and deployment of new solutions
Supports delivery of Health and Safety policy and standards.
At least 3 years' experience in IT & IS field with MySQL / MS SQL Database background
Experience in CAFM System, Web Systems Applications and server management
Experience in VB Net, Java, HTML, XML and other related languages / platform
Experience on Mobility Applications and Web services.
Proficiency in FSI CAFM System
Proficiency in SQL Database
Knowledge in Crystal Reports and Online Dashboarding Tools
Knowledge in Server Management
Proficiency in Cloud Based Platforms
Must possess exceptional Excel skills, knowledge in formulas
Well experienced in Information Systems
Knowledge on Content Management Systems like WordPress to update website
Knowledge on Systems Integration
Able to build Documentations, process flows and user training guidelines regarding supported business applications such as FSI CAFM System and Web Portal.