Manage business risks effectively by ensuringtimely and conduct precise escalation and handling / monitoring ofissues including identification of root cause and coming up withresolutions.
Work with technology teams to implementnew products, new regulatory requirements, and change policies viaformalizing of processes flow, KPI update and training.
Liaise with operation teams to provide customer support, clientonboarding and other operation related matters.
Worktogether with the Technology & Compliance teams to manageand optimize the Listing / Delisting process of Digital assets.
years of Market Operations,MTF / Exchange experience.
Exchange Orderly Operationsand full oversight and management of Market Data, Daily TradeReporting, New Product Operational Readiness, LiquidityArrangements, Liaison with Compliance, Trading Exchange IT BackOffice Operations, Custody Management, Client / Members onboarding,Account Management, Internal Audit coordination.
Bachelor’s degree or above with operational backgroundpreferably gained from the financial services industry
Ensure that IT or Business SLAs are met and minimizing disruptionto the infrastructure environment to facilitate serviceavailability.
Central point of contact for contractnegotiations with several third-party vendors.
Responsible for implementing and overseeing theexchange’s BCP / DR and Risk Managements strategiesoperationally. Assessing the potential impact of incidents andmitigation of risks
Communicating serious issues toSenior Management, external regulators, and authorities.
Possess sound knowledge and understanding in equities& derivative products
Understanding ofblockchain, cryptocurrency and DeFi concepts will be an addedadvantage
Demonstrates a 'can do'attitude with a passion in the provision of excellent traderexperience
Be able to quickly adapt to a fast-pacedenvironment