Operations Manager
Al-Futtaim
Dubai, AE
منذ 16 يوم

Job Requisition ID : 29298

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives.

Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get?

The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees.

You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas.

Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

Al-Futtaim Automotive’s customer centric approach, international standards and value-adding business philosophy enables us to be the automotive company of choice across all of the territories in which we operate.

An innovative leader in the automotive industry, Al-Futtaim Automotive Group has a widespread and well-developed distribution network currently operating in 11 countries across the Middle East, Africa and Asia.

Al-Futtaim Automotive Group is proud to represent some of the world’s most popular and desirable automotive brands.

About the Job :

We are currently looking to recruit an Operations Manager for Al-Futtaim Logistics. The job holder will effectively manage and lead the Local Services department operations activities and team members to ensure ongoing department profitability and ensure service levels to both internal and external customers are exceeded.

Specifically, your responsibilities will include the following :

  • Management and review of all Local Services department process and procedures with a view to maximize efficiencies and productivity
  • Management of operational process within operating platform EDI
  • Develop and maintain high levels of staff morale and operational best practice.
  • Establishment of internal and external SOP / SLA.
  • Creation and maintenance of operational KPI’S to measure performance and profitability of the business unit
  • Group and non-group business development
  • Review and analysis of vendor service and pricing
  • Periodical operations meeting with customers on Dashboard reports for Plan / Do / Check / Act
  • Collaboration with other Departments within Freight & Relocations and also with other AFL verticals
  • About You :

    The ideal candidate will possess a Business, Logistics or Supply Chain Degree with 10 years’ international freight forwarding experience and specialized in Local Services.

    You will possess strong knowledge of all UAE import, export and cross border regulations. You will have the ability to lead, motivate and manage operational teams and possess high level of customer service.

    We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

    Before you click apply : Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-

    crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities.

    We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

    As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process.

    We make every effort to review and respond to every application.

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