Quality Assurance
Nathan & Nathan Human Resources
Sharjah, Sharjah, United Arab Emirates
منذ 6 يوم

Our Client is into leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year.

The Client is looking for a Quality Assurance for the Property Division .

Responsibilities :

Listing and evaluation Voice and Non Voice records and CSAT & DSAT analyses Providing training and developing plans for learning and skills development.

Preparing the training material and knowledge Base, Providing customer insight that is used elsewhere within the organization.

Create quality measurements to track improvement in the services provided.

Develop quality assurance standards and company processes.

Requirement :

Looking for 2-3 years of experience in which 2 years of experience should be in UAE

Real Estate Industry experience is must

Salesforce Software knowledge is required

Good Communication skills in Arabic and English

Bachelors Degree

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