Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology.
Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun
About the Team
As the leader of a Professional Services team, this position plays a key role in the success of customer software implementations.
The Practice Manager is responsible for establishing and driving goals for the business unit, building and growing the team, achieving business unit targets, assisting with presales / leading contract activities and driving successful customer implementation across the product portfolio.
What you will be doing
Responsible for achieving defined financial targets, forecasting and scheduling for your projects.
Responsible for managing overall project, consultant’s performance on your assigned projects, providing and speaking to product specific functionality, mentoring and general treasury knowledge.
Conduct and document client scoping sessions, including the creation of a Statement of Work, project plan, and resource work plan.
Heavy emphasis on working with the sales and pre-sales teams in coordinating project estimates
Coordinate scheduling of consulting resources
Ensure work outside the Statement of Work is communicated to the appropriate departments (e.g. Account Management and Development teams).
Act as liaison between Client Services, Development, Product Management and Account Management.
Time each month needs to be proportionately distributed between key accounts primarily in Dubai.
Review and adhere to client's contract including strict adherence to the change management policies outlined in the Statement of Work.
Consultative selling be able to demonstrate and sell value of professional services during workshops
Manage the client relationship and expectations while developing relationships
Develop and maintain a revenue forecast
Ensure accuracy of client invoices.
Work closely with Client Services (support) to ensure a smooth handover from implementation to support.
Manage and mentor the PS team and proactively develop development strategies for the team to over perform and overachieve.
Coordinate internal testing and issue resolution
What you bring
In-depth knowledge of any of the following Industry Treasury solutions - Wall Street, Kyriba, Reval, Visual Risk, Calypso, GTM, Quantum, Integrity
Bachelor’s degree in computer science or information systems or finance or accounting the equivalent combination of education, training, or work experience.
MBA (Finance) preferred.
Expert knowledge of Value Date Accounting and Month End Accounting practices such as Revaluation, Accrual and Mark to Market
Knowledge of scripting via Visual Basic for Applications, Python or Power Shell will be a plus
Proficiency in business modeling and requirements definition with tools such as Visio or Rational Rose will be a plus
Proficiency in quality management methods, tools and processes such as Test case writing, Issue Log maintenance, Test plans and Test Strategy will be a plus
Proficiency in report writing via Crystal reports and including a good knowledge of database query languages SQL and T-SQL.
Should be able to create SQL Views, Stored Procedures and Functions on SQL Server.
Proficiency in at least one 3rd generation programming language (Java, C++, C#)
Excellent customer facing skills that includes the ability to communicate effectively and professionally, summarize meetings and visits, analyze discussions which are conducted with clients and document solutions that may be offered.
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.
g., executive, management, individual contributors
Willingly shares relevant technical and / or industry knowledge and expertise to other resources
Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
Ability to persuade and influence others on the best approach to take
Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
Is resourceful and proactive in gathering information and sharing ideas
What we offer you
Great work spaces with dedicated and motivated colleagues.
A competitive salary and benefits.
A variety of career development tools, resources and opportunities.
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For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.