DubaiThe RoleYour Role : Responsible for attending end to end process for catering to the insurance claims received from clients including liaising with loss adjusters, insurers, reinsurers, clients and other stakeholders for documenting the interactions for the same and for supporting initiatives for enhancing client satisfaction and retention Interact with clients, insurers, reinsurers for the seamless processing of claims.
Ensure robust documentation of process and maintenance of records and provide MI updates to the Board on a monthly basis.
Process all classes of commercial claims in an efficient and timely manner to achieve prompt resolution and settlement by working closely with insurers and loss adjusters.
Maintain confidentiality of all the information related to policy and claim of the client. Build professional relationships with client, insurers, reinsurers, loss adjusters and colleagues.
RequirementsMust Have : 10 years of non-life insurance experience of which preferable 5 years in claims management in an Insurance Broker company.
Bachelor’s Degree. Insurance qualification will be added advantage. MS Office and business analytics related skills. Excellent communication skills in English, Arabic will be an advantage.
Strong Interpersonal, communication and relationship management skills.About the companyMindfield Resources, is a UAE based, total HR solutions company providing high level expertise in HR management solutions.
With primary focus on providing expert services in placement consultancy support to large and medium sized organizations in middle to senior management levels in Sales, Marketing, Supply Chain, HR, Finance and IT, Mindfield resource in a short span of time has made a niche position for itself.
Largely covering the MENA region the valued client list mainly compromises of blue chip organizations and large transnational groups primarily in FMCG, Retail, Automotive, Banking and IT sector.