Service Coordinator required in UAE
IPS Powerful People
Dubai, Dubai, United Arab Emirates
منذ 6 يوم
source : Oil and Gas Job Search

Are you talented Service Coordinator with excellent customer service skills whose looking to join in a winning team? If so, then you are the person we are searching for.

For our client in UAE, we are looking for a Service Coordinator on a permanent and long term contract. The Service Coordinator will be responsible for day-to-day communication within the Service team and between the individual functional areas.

Function description

As Service Coordinator your main task are :

  • Oversee current projects with regard to planning, adjustments and possible escalations;
  • Plans and manage all the Service Engineers’ interventions, such as maintenance, breakdowns, commissioning and repairs for the dedicated region;
  • Communicates with Customers, Service Engineers and Company’s Management;
  • Oversee of all processes incl. controlling of Service Engineers’ time recording and expense sheets;
  • Updates and maintains all relevant documents related to service activities;
  • Creates service tickets in the system in response to incoming customer calls;
  • Spare parts business management;
  • Visits with respective reports to Management.
  • Requirements

    Ideal candidate for Service Coordinator :

  • Bachelor’s degree in Mechanical / Electrical / Mechatronics / Manufacturing Engineering or equivalent;
  • Minimum 7-10 years of professional experience in similar position from maintenance activities related to machine tools and industrial goods;
  • Technical experience in maintenance activities;
  • Strong customer orientation and hands-on approach;
  • Ability to work without close supervision, possessing target- and solution-driven approach;
  • Willingness to travel ;
  • Excellent English skills both written and verbal, other language is an advantage.
  • Dont use this for a published vacancy

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