Billing Manager
JAMS HR Solutions
Dubai, UAE
منذ 5 يوم
source :
  • Responsible to issue accuratemonthly bills / invoices to customers on time.
  • Leads a team comprising of professionalsfocusing on the billing function. Provides measurableinput
  • into new processes, standards, and / oroperational plans in support of the organization’sbusiness

    strategy, with impact on the financefunction and overall results

  • Establish high levels of customer satisfaction by managing,operating, and supporting customer services
  • activities related to billing

  • Ensure high levels of accuracy and quality ofbilling reconciliation
  • Address quickresolution of simple to complex billing queries and complaints bymaking swift decisions
  • within establishedauthority level and by timely escalation to appropriatedepartments

  • Analyse and reviewcustomer contracts and billing rates, and ensure that billingsystem is updated
  • Provide support tocustomer service for move-outs final billings, customer accountbalancing including
  • deposit refunds, billingadjustments, and move-in of new customers swiftly.

  • May support revenue assurance teams for speedycollections.
  • Prepare and present adhoc internal reports on issues related to billing
  • Evaluate, improve and follow up on proceduresrelated to billing and billing support
  • Assist in developing billing-related policies,processes, procedures in line with leading practices
  • and trends and ensure compliance

  • Introduce and manage new methodologies andtechniques for the use in billing, including e-billing
  • process for costumers

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