At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We're pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money.
We're in the driving seat as we help to define how technology will shape progress in some of the fastest-growing countries in the world.
Our teams are building tech to meet the needs of the future in areas including data and AI, e-commerce, technology-enabled logistics, maps, identity, and fintech.
We’re well placed to solve complex and meaningful challenges at scale, with deep tech expertise, strong regulatory relationships, a local presence, and increasingly specialised global teams which are structured to operate as autonomous start-ups.
Our team of over 400 engineers and developers are empowered to develop cutting-edge technology every day.
Careem was established in July 2012, became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020, and today operates in over 100 cities across 12 countries.
About the team
Food is Careem’s latest rocketship and this role is a great opportunity to join the founding team for this exciting new pursuit.
As a Product Manager II in the Food team, you will lead and own exciting features, products and services for our customers.
You will have an opportunity to drive the conceptualisation, development and rapid testing of new features that will help us in creating personalized experiences for our customers to enhance the conversion and engagement on our app.
In addition to applying a breadth of PM skills across the product life cycle, this role also requires exceptional design thinking skills and close collaboration with our UX Design and Research team.
This is a central, individual contributor role and requires a unique blend of business, technical acumen, and peer-to-peer collaboration;
including the ability to zoom out and see the big picture, but also the willingness and intellectual prowess to zoom in to the finer details that need to be addressed when scaling features to a user base of 30M+.
What you'll do
Manage the entire feature lifecycle, starting with planning and OKRs, all the way to managing backlog and agile iterations.
Identify, conceptualise and develop new products as well as improvements to existing products with the goal of improving conversion and orders per user
Take the lead and work with UX designers, researchers, copywriters and engineers to build and implement delightful experiences that will help improve our user conversion and engagement
Help contribute to creating a compelling vision, mission, and roadmap for our product portfolio that energizes and builds momentum within the teams.
Clarify requirements from business stakeholders and validate them against user needs and tech effort, including company goals (write product requirement documents etc.)
Possess customer empathy and a curiosity mindset. Define customer value propositions based on personas or market segments (design thinking approach).
Communicate effectively with key stakeholders on product features and act as the main point of contact for any enquiries.
Conduct A / B tests working with product analysts and data scientists to validate and iterate product increments that demonstrate customer and business value.
Gather and use quantitative and qualitative data, creating hypotheses and making informed product decisions, testing assumptions early to reduce risk up-front.
Perform user lab testing and user interviews, to synthesize insights and feedback and disseminate that knowledge into the tech teams, building better products.
We are looking for a Product Manager who wants to build products that will be loved by our customers, who is focused, agile, well-organized and exceptionally collaborative (and we offer the same in return)
What you'll need
At least 2 to 4 years of prior experience working in a Product role of which at least 1-2 years in Search / Personalization in the Quick commerce industry (Food, Grocery, ) or the broader e-commerce space
Experience in building mobile UX on customer-facing products with a solid understanding of mobile material design
Ability to get hands-on in a complex operational environment, to manage and close the loop on multiple concurring tasks.
Experience with Lean and Agile methodologies and processes (e.g. sprints, kanban etc.)
Good commercial awareness and be able to demonstrate your competence in analysing, reporting and efficiently responding to quantitative and qualitative data.
Proven experience in developing and maintaining good relationships with key stakeholders, partners and executive management.
Where you'll be
Even though we are working remotely, we are strong believers in collaboration and the power of building social connections with our teams.
For that reason, our offices are still open and provide plenty of collaboration-friendly spaces at times when teams need it or if you need a quiet space to work outside of home.
You’ll be working in the location you’re hired from. Due to legal and compensation considerations, you will need to be based out of the country you’re hired from as your primary work location.
What we'll provide you
In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this.
As a Careem colleague you will be able to :
Be part of a Remote-First organisation
Work from any country in the world for 60 days a year
Use Unlimited Vacation days throughout the year
Access fitness reimbursements for health activities including : gym, health club and training classes.
Work and learn from great minds
Create impact in a region with untapped potential
Explore new opportunities to learn and grow every day