Call Center Agent Healthcare Experience Mandatory
Arabian Medical Enterprises ARAMED
Dubai
منذ 18 ساعات
source : HireeJobsGulf

Employment Full Time Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs clarify information research every issue and provide solutions and or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Frequently attend educational seminars provided by the management to improve knowledge and performance level Meet personal team qualitative and quantitative targets Salary AED 4 000 to 5 000 per month inclusive of fixed allowances REQUIREMENTS Bilingual with ability to speak read and write both English and Arabic fluently Must be based in Dubai Minimum of 3 year experience in a call contact center environment Preferably But not necessary in the healthcare industry Ability to multitask swiftly set priorities and manage time effectively Customer focus and adaptability to different personality types Positive demeanor with a high level of emotional intelligence and independence

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