Summary of Responsibilities :
Reporting to the Manager, Colleague Services, responsibilities and essential job functions include but are not limited to the following :
Consistently offers professional, engaging and friendly service
Manage day to day colleague & management accommodation operations
Assist colleagues with their requests
Ensure smooth arrivals process for new Colleagues
Review, track and follow up maintenance requests
Conduct regular building and unit inspections
Organize monthly colleague events including movie nights, karoke, quiz nights and sporting events etc.
Organize quarterly colleague parties
Ensure all health and safety requirements are met.
Ensure all information boards are updated regularly
Maintain accurate housing allocation database and ensure monthly occupancy reports are prepared.
Conduct security and transportation meetings with service providers
Audit master keys on monthly basis.
Lead Colleague Activity committee to get feedback and create an implementation plan in conjunction with Colleague Services Manager.
Liaise with external vendors / suppliers and government entities to ensure adequate service levels to colleagues and managers living in company provided accommodation.
Provide regular guidance and support to the Colleague Services team to ensure performance expectations are met and exceeded.
Support Colleague Services team in setting goals and development plans, and provide support and guidance so these plans are executed and delivered upon.
Assist the Human Resources team where required.
Act in the absence of the Manager, Colleague Services as a representative of the Colleague Services department and the Hotel.
Other duties as assigned
1-3 Years’ experience in managing an accommodation complex
Must be detail orientated and organized
Must be proficient in the use of MS-Office
Must be highly motivated and able to work with little supervision
Ability to multi-task
Must possess great communication skills and be able to communicate at all levels of an Organization
Must have UAE driving license
Physical Aspects of Position (include but are not limited to) :
Constant standing and walking throughout shift
Some Heavy Lifting Required
Must be able to work indoors and out.
Visa Requirements : Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation.