Services Director
Catenon
Dubai, United Arab Emirates
منذ 11 يوم

Functions

  • The main responsibilities are :
  • Business Planning - making sure the market execution plan and budget exists for the Services business. Also adding knowledge and expertise to help drive the business forward in all areas.

    Business Management- making sure the Services business is managed in line with the processes and in line with expectations.

    Building Strategic partnerships - build strong relationships with external partners and customers driving sales and satisfaction levels forward.

    People management and development - making sure the right people are hired and trained through HR for the business. Also making sure they have a clear understanding of the company's vision and strategy.

    Fiscal Responsibility (P&L) deliver on the financials goals for the business in line with the agreed business plan including revenue and contribution margin

    Customer and Partner Satisfaction (CPE) ensure that the company partner and customer satisfaction is proactively managed and that required levels of satisfaction

  • Requirements :
  • 8+ years experience of business management in a technology or consulting environment

    Proven track record of successful envisioning and execution of business strategy

    Knowledge and experience of working in the Saudi marketplace

  • Strong business acumen business development and sales or sales management experience;
  • Entrepreneurial flair a deal maker

    Enterprise services frameworks exposure advantageous

  • A leader with strong people management and interpersonal skills;
  • Effective negotiator adept at resolving conflict;
  • Excellent communication and presentation skills;
  • Excellent planning, organising and coordination skills;
  • Proven ability to deal with ambiguity;
  • Disciplined structured approach to problem solving;
  • Strong analytical capability is important;
  • Results driven, self motivator who can motivate others

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