Customer Care
Emirate Airlines
United Arab Emirates
منذ 2 يوم
source : Jobs In Dubai

Education : Higher Secondary

Experience : Not Required

Description : Key Responsibilities ? Process purchase orders received from TPPs and direct customers within the assigned territory.

  • Update of backlog and revenue recognition files and drive Daily management. ? Invoice in a timely manner including monthly billings ?
  • Preparation and submission of export documentation to ensure timely revenue recognition. ? Concisely communicate order status to TPPs and direct customers.

  • Handling all customers calls by taking ownership and responsibility ? Managing customers inquiries such as pricing, stock availability, delivery, order status and product information ?
  • Work closely with commercial operations and internal support functions to drive growth and continuous improvement. ? Interface with Sales Administration / Logistics / Purchasing to confirm delivery / installation / warranty terms for Instrument order ?

    Support commercial forecast accuracy by providing estimates throughout month ? Instrumental in integration of newly acquired businesses.

  • Mentor and support colleagues in team Required Skills ? Minimum 5 years' experience in a Customer Support role ? Knowledge in export processes is required ?
  • Good IT skills and experience in using ERP

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