At Farah, we thrive on seeing happy guests, colleagues, and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives.
Our purpose is to create happiness... one smile at a time.
As an , you will be responsible for Designing, implementing, maintaining,supporting and developing IT infrastructure in Farah, making sure that Farah IT infrastructure andassociated systems run smoothly, perform within agreed SLAs, and provide asecure platform for Farah business operations.
Farah IT infrastructure includes on cloud and on premise datacenters andall infrastructure components associated with that.
He / She will oversee the company's systemspecialist and work closely with senior management to propose improvements tothe IT infrastructure and operations andreport progress on various projects.
Architect,implement, secure and maintain Farah IT Infrastructure that includes networks,systems datacenters and public privateclouds.
Overseeand be accountable for the preparation, creation, implementation, and monitoringof operational and resource budgets.
ManageInfrastructure capacity and cost. And maximizing system performance bymonitoring performance, troubleshooting system problems and outages andscheduling system upgrades and collaborating with Director of InformationTechnology on IT infrastructure optimization.
Responsible for developing and implementing strategic andtechnical security analyses for adds, moves and changes to IT operations acrossthe Farah infrastructure as well as software / systems development and technologyoperations processes.
Ensures high availability of business-critical systems.
Maintains system backups and recoverability and disasterrecovery solutions.
Determine,recommend and implement hardware and software upgrades for system applications,network, servers, storage equipment, etc.
ManageInfrastructure RFP, procurement, contracts for all future project in additionto the renewals of the current contracts.
ManageIT Infrastructure projects delivery ensuringthe adherenceto Farah’s standards and quality measurements.
Ensure division adherence to Farah’s (and all associatedbrands) guidelines and requirements.
Oversee the Service Providers’ performance as it relates tomonitoring, maintenance, repair, and operations of infrastructure services.
Ensure the end-to-end performance of infrastructure services to meet servicelevel expectation
Influenceteams and stakeholders across Farah IT and Service Providers to move in adirection toward making choices and commitments that supports Farah strategies,values, behaviors, and culture.
As an ideal candidate, you must have :
Bachelor’sdegree in computer science or business administration.
PMP or Prince2 certificate.
Leadimplementer / auditor ISO27001.
10+ years’ experience of Managing IT Infrastructureand Operation and projects.
5+ years’ experience of Managing IT professionals
Solid project management skills and experience.
Solid system, security, and applications problem solving and troubleshooting skills.
Solid understanding of Microsoftoperating system, networking and Microsoft back office server products such asActive Directory, Exchange Server andOperation Manager.
Solid understanding of networkinfrastructure and network operations.
Solid experience and up to date skills with serverenvironment and storage area network (SAN).
Solid knowledge of virtual environment and cloudproducts
Experience with external publishing solutions andcryptographic management.
Hands on experience inmanaging IT infrastructure projects.
Hands on experience on enterprise securitysolutions.
Experience inenterprise backup and disaster recovery solutions