Information Technology Training Coordinator
UNITED ARAB EMIRATES UNIVERSITY
Abu Dhabi, United Arab Emirates
منذ 1 يوم
source : Times Higher Education

Job Description

  • Plans, develops, organizes and coordinates all information technology-related training activities and curriculum for the United Arab Emirates University IT Services.
  • Participates as directed in conducting the necessary Training need analysis to identify the training and development needs of the personnel, group and departments at United Arab Emirates University.
  • To ensure that the necessary upgrade of skills and the development of staff is undertaken to enable the information to be operated with the new technologies and in a safe and efficient manner.

  • Participates as directed in developing training plans and programs to fulfill the approved training requirements and coordinates and monitors their implementation.
  • To ensure that the approved training and development needs are implemented successfully and that personnel attain their training goals in a cost effective manner.

  • Conducts and / or facilitates new students, faculty and Staff IT training and orientation.
  • Attend classes or training and present summary to staff.
  • Event planning, management and execution of logistics for all training conferences.
  • Arranging, organizing and managing small scale or large scale IT workshops, events and conferences.
  • Answering and responding to outside communications, such as phone calls, faxes, emails, and web-based inquiries. This includes on-going communications, project-based communications, i.
  • e., from training participants, presenters and clients.

  • Identify, select and manage external trainers and accreditation bodies necessary to deliver training as required.
  • Liaise with other UAEU’s departments regarding provision and delivery.
  • Liaise with Senior Management to maintain effective and relevant operational activities.
  • Ensure quarterly monitoring and evaluation, and prepare progress reports for management.
  • Attend meetings internal & external at both local and strategic level in relation to training.
  • Maintain good relationships with other training organizations and legislative groups where appropriate for the benefit of UAEU and which could affect the training unit.
  • Actively market and identify new opportunities and markets within which to promote IT service’s awareness and productivity, identify training opportunities and develop training to suit.
  • Ensure cost of training program is within budgets.
  • Monitor quality, evaluate and review progress of training program through questionnaires, surveys and feedback from trainees.
  • Have a deep understanding of e learning techniques, and where relevant, being involved in the creation and / or delivery of e learning packages.
  • Develops and monitors annual and long-range statewide departmental training programs.
  • Provides leadership by disseminating information, providing feedback, advising, and coaching.
  • Carry out other duties as required, thereby developing the aims of UITS’s training service.
  • Responsible to adhere with all information security policies and procedures of the University
  • Minimum Qualification

    Bachelor’s Degree in IT related field.

    Preferred Qualification

    Bachelor’s Degree in IT related field.

    Expected Skills / Rank / Experience

  • 5+ years of related experience or working in an IT support role.
  • Experience in conducting, developing, and maintaining IT Trainings and event management will be preferred.
  • Excellent Communication Skills both verbal and written
  • Excellent presenting skills.
  • Strong documentation and report writing skills including publicity material.
  • Interpersonal skills able to relate to a wide range of people from differing backgrounds.
  • Organizational skills able to plan and manage own time effectively and work on own initiative.
  • Ability to develop and deliver training, planning and organization of workshops, conferences and training programs.
  • Customer services oriented approach.
  • Good understanding of training and personal development.
  • Strong knowledge of Information technology infrastructure, confident in standards and general overall knowledge of all IT infrastructure fields.
  • Analytical, Medium management and team management skills.
  • Special Instructions to Applicant

    Please submit CV and cover letter. If possible include link to website or Digital Portfolio.

    Division Information Technology Division-CIO

    Department IT Support Service Section

    Job Close Date open until filled

    Job Category Staff

    Salary 7000 to 18000 AED

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