Join the team of the first LEGOLAND® Park in the Middle East and help us create amazing experiences for families from around the world.
At LEGOLAND® Dubai we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO® values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests.
With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine.
Come and work where work is PLAY. At LEGOLAND® we make every child a HERO!
Job Role Summary
The Senior Team Leader Lifeguard is responsible to ensure the highest safety standards are achieved and maintained throughout the daily operation of the waterpark and in particular water based features / activities / slides / pools.
In charge for overall performance of lifeguards, hosts, slide attendants in accordance with international water safety standards.
They will ensure that the company standards and values are met and developed through working relationships with all levels within the department.
To support and help colleagues. To implement procedures and training to nurture behaviour where the health and safety of our guests and staff is of paramount importance while providing the highest standards of guest satisfaction, they will be expected to drive our key operating standards of Safety, Service, Quality and Efficiency.
Expected to take the role of front lines when needed
Main Duties : Operations
Contribute to Resort Dynamic Events, supporting the operational team as and when necessary
Assist Lifeguard Management Team ensuring that staff working schedules are both fully covered and operational
Identify and plan for contingencies as required
Ensure OPEX are managed and maintained in line to achieve budgets set
Health & Safety
They must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly.
Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated
Are You A Star?
In order to be qualified for this role you should possess the below criteria :
Secondary level of education and experience in the Water Park Industry for 2 years or above
Requires operational experience of working within a waterpark environment at management or supervisory level with related customer service
Requires excellent organizational and planning skills, with the ability to execute multiple tasks
Strong understanding of the creation and management of risk assessments, SOP’s and EAP’s within a waterpark or theme park environment
Self-motivated and demonstrated initiative, with strong problem solving skills
History of supporting management and colleagues, with demonstrated leadership and management skills
Strong problem solving and communication skills
Must be customer service driven with an understanding of the needs of the guests
Requires the ability to make objective decisions quickly under stressful conditions, adapting to new demands and situations while remaining calm
Competent in all aspects of Microsoft Office (Word, Excel, e-mail, Power Point) are required
Strong administration skills
Able to focus and prioritize
Fluent English in both oral and written
Previous work experience in Hospitality / Waterpark
Excellent understanding on culture awareness and the unique environment of the UAE
Plan & organize : Staff Meetings
The Best Part of The Story
We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances
We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company
By applying to this vacancy, you agree to our Terms & Conditions.