IT Support Executive
Client of DNetworked,
Dubai - United Arab Emirates, Not Mentioned, United Arab Emirates
منذ 8 يوم
source : Wisdom Jobs

IT Support Executive Vacancy We are looking for experienced and talented IT Support Executive for our firm location Dubai Email and phone technical support customer entry point Permanent surveillance of network systems and security components monitored by the NOC tools Remote eyes and hands and scheduled Level 1 tasks Customer escort during site visits Trouble ticketing ownership Authenticate customer open update own and close tickets Statistics gathering and assistance in customers management and on-

demand reporting Assist in project implementation Procedures feedback and initiation Work in 24 7 shift schedule Job Requirements 1-

3 years of relevant experience University Bachelor degree in relevant discipline Familiar with networks and systems configuration support and management Familiar with Service Desk and Network management tools Systematic and process procedures oriented with good troubleshooting skills Good communication skills and good command of English with Arabic as a plus Ability to perform well under high pressure within customer partner premises environment Relevant system Network certification is a plus Fluent in English Arabic is a plus Profile Summary : KeySkills : Profile Summary : KeySkills : Company Profile : Client of DNetworked

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