Assistant Manager
United Arab Emirates (AE), Dubai, Dubai
منذ 2 يوم


About Jumeirah & the Hotel : At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments.

We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one.

You can rely on us to support you as you settle into your journey with us and make Jumeirah Your Place to Shine’. Burj Al Arab Jumeirah is designed to resemble a billowing sail and stands at a height of 321m.

  • It is the world’s most followed hotel on Instagram and has been consistently voted the world's most luxurious hotel. Features include nine restaurants and bars;
  • in suite check-in and check-out; reception desks on every floor; round-the-clock private butlers; use of the hotel’s Rolls-

    Royce fleet and The Terrace, a one-of-a-kind restaurant, pool, beach and cabana space. The hotel’s 202 luxury suites offer a rain shower, Jacuzzi and stunning news of the Arabian Gulf.

    About the Job : An opportunity has arisen for an Assistant Manager to join Asswan Spa in Burj Al Arab. The main duties and responsibilities of this role :

  • To maximize spa revenue by applying yield management
  • To assist in the building of an efficient team by taking an active interest in managing their performance, conducting appraisal and looking after their welfare, safety, training and development.
  • To supervise and keep up to date the department’s orientation programs for new joiners
  • To ensure that staff are given proper awareness training on the quality policy, vision, mission statement and hallmarks of the company.
  • To monitor the results of the monthly CSI and maintain positive feedback by consistently providing quality service to our guests.
  • To handle guests complaints and record all comments with corrective action plan
  • To constantly evaluate the operation processes and procedures and recommend improvements solutions to the Spa Manger.
  • To maximize profit through driving revenues and controlling costs within the framework stipulated.
  • To control and achieve budget through planned initiatives.
  • Ensure that s / he and the team adhere to all hotel and company standards, Business conduct and ethics, policies and procedures including Health, Hygiene & Safety.
  • Qualifications

    About you : The ideal candidate for this position will have the following experience and qualifications :

  • Qualification in hospitality / leisure / tourism -degree level.
  • Certified beautician and Masseur
  • Holder of Health and Safety Certificate
  • A minimum of 2 years previous experience as Assistant Spa Manager in a luxury hotel or resort in a cultural diverse workforce
  • High level of written and verbal Business English
  • About the Benefits : We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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