The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the Group has become a major player in the beauty, fashion and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, the Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
The Division Manager Technical Service has ultimate accountability, service / technical ownership and responsibility for the full lifecycle and delivery (including security) of all Technical Services provided to Chalhoub Group employees, customers and stakeholders either through internal resources, 3rd parties and partners whether hosted on premise or cloud based.
The Technical Services provided enable Chalhoub Group to excel and include (but not limited to) Infrastructure, Systems, Networks, Applications, Identity and Access Management, Voice, Operational Systems and all relevant integrations.
You must must have the ability to think strategically, demonstrating an in-depth understanding of current and future trends in the IT market with a sound knowledge and experience of outsourcing, partner management, licencing and commercials across strategic partners such as Accenture, Microsoft and Oracle
They should also be able lead a highly motivated, technically capable and flexible team with the ability to build very strong relationships with key stakeholders both internally and externally and demonstrate an ability to influence partners to deliver the best results for the Group.
You must be a passionate advocate for the services and systems to the business, IT, and all Service Providers, someone who is able to hold their own and challenge in a technical discussion and is accountable for service and system performance across the enterprise including the identification and execution of specific improvement programs, removal of risk and definition of the system and service strategy.
What you'll be doing :
Experience, Skills & Knowledge
What we can offer you
We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries.
We offer diverse career paths for those individuals who show drive and passion as well as the desire to learn and grow.
We recognize the value that employees bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, flexi working hours & exclusive employee discounts.