Assisting and advising customerswho may be choosing from a variety of travel options.
Making reservations for customers based on their variousrequirements and budgetary allowances.
Checking the availability of accommodation ortransportation on the customers’ desired traveldates.
Helping plan travel itineraries bysuggesting local tourist attractions and places ofinterest.
Processing payments and sendingconfirmation details to customers.
Sorting outany issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about thereservation process.
Up-selling, whenappropriate, by informing customers of additional services orspecial packages, such as tour tickets, travel insurance, orupgraded seats / accommodations.
Providingsupport to customers who may need to amend or cancel areservation.