Customer Service Executive
Confidential Company
منذ 3 يوم
source : ExploreJobs

Customer Service ExecutivePosted on October 16, 2020October 16, 2020 by adminFull TimeDubaiPosted 22 hours agoRole Purpose : Deliver Excellent customer service in accordance with agreed standardsReports direct to : customer service managerKey Accountabilities of the role : Responsible to close customer complaints and ensure that customer is satisfied with the service providedEnsure TAT is adhered to and where possible exceed customer expectationsEnsure customer is constantly informed on status of his / her query.

Co-ordinate and liaise with other departments in a professional mannerDeliver right levels of service skills support & coach other colleaguesParticipate in regular review and development meeting with key stakeholdersEnsure compliance with bank policiesResults Required : Positive customer feedbackEnsure customer queries are resolved with agreed TATDeliver professionalism when dealing with customers and other departmentsSpecialist Skills / Technical Knowledge Required for this role : Customer service skills in order to resolve customer complaintsDisplay flexibility in dealing with clients and other team membersGood problem solving skillsExcellent communication skillsExcellent Decision making skillsJob FeaturesJob Category customer care executive

بلغ عن هذه الوظيفة

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

قدِّم طلب ترشيحك
بريدي الالكتروني
بالضغط على "واصل" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
استمارة الطلب