Job Profile : Operation Manager (Courier Background)Job Location : DubaiYears Of Experience : 4 to 5 yrsGender : MaleSalary : 10,000 12,000 AEDNationality : Any Job Responsibility : · Ensures that all services are delivered according to clients standards, clients’ specifications and KPIs;
Drive, monitor, enhance, and Develop business· Analyzes client requests and propose appropriate solutions.· Ensures that operations requested by the client comply with transportation standards.
Coordinates the client’s credit analysis with the Accounting Department.· Conducts necessary research with carriers (all modes) in order to respond adequately to client requests and, if necessary, seeks assistance from his team leader.
Selects carriers and vendors according to clients’ needs and specified criteria.· Prepares proposals for clients based on all their specifications, validates terms and obtains necessary approvals.
Follows procedures established by the department.· Validates method of payment with the client.· Coordinates logistics / operations in accordance with Incoterms.
Suggests solutions when operations problems arise