Operations Manager.
منذ 9 يوم
source : Waytogulf

A telecom company in UAE is looking for an Operations Manger to join its dynamic team in Dubai. Requirements : >

Applicants should be a University degree holder in Computer Science / IT or equivalent.>

Additional professional certifications in Microsoft will be an advantage.>

Work experience of at least 5 years in operations in telecoms in the GCC is needed.>

Fluent communication skills in English and Arabic is essential. Responsibilities : >

Ensure outages are resolved in a timely manner and root cause is understood and problems eradicated.>

Provide functional leadership related to issue management and annual reviews to the CRM Operations staff.>

Collaborate with stakeholders in the design of CRM solutions to meet business challenges and requirements.>

Evolve standards that enable the design, build, research, analysis, troubleshooting and maintenance of support systems.>

Ensure projects align with approved project priorities and take overall responsibility for all operations and configuration management activities.

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