As the local, on property sales contact for customers, the Senior Sales Manager - Corporate is responsible for assisting the Director of Sales, researching business opportunities, managing projects and proactively soliciting new business across all segments of the business including Corporate, Social, Group, Catering.
Along with the hotel other members of property sales team, manages corporate accounts not handled by the UAE Market Organisation, from corporate companies, associations.
Actively up sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals.
Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for developing a working knowledge of all departments in the hotel and their dependence and interaction with the Sales Department.
Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Proactively prospect for the target customer of the property (e.
g., group, catering, business travel, leisure travel). Learn proficiency in using Customer Focused Sales Call Process and the skill of closing the sale through training and trial.
Full understanding of property revenue goals and how to achieve personal and team related revenue goals. Provide service to our customers in order to grow share of the account on behalf of International, across the enterprise.
Partner effectively with Event Operations to maximize the customer experience of the property