Assist sellers / vendors to get well versed with various Noon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.
Guide & help seller for completing on-boarding formalities & train them on internal tools.
Handle various types of cases related to inbounding, product issues and customer complaints.
Provide required inputs to seller to manage customer feedbacks.
Co-ordinate with sellers / vendors & internal teams for Catalog creation & product imaging.
Review Noon catalog for content quality based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience.
Document processes & regularly update existing Sops.
Review & suggest SOP changes required if any to the team basis input from Category managers.
Handle various sets of daily, weekly and monthly business reports.
On-board new processes if required as per the business needs.
Skills and Qualifications
Excellent written and oral communication skills in English and Arabic
MS Excel proficiency ability to mine voluminous data for specific detail
Strong analytical skills
Strong interpersonal skills
Excellent listening skills
Excellent data accuracy skills, eye for detail, and commitment to meet deadlines
Preferred : Arabic Speakers and Immediate Joiners only
Company Industry : Employment Agencies
Requirements : Employer (Private Sector)
Job Role : Support Services
Employment Status : Full time
Employment Type : Employee
Career Level : Mid Career
TASC Outsourcing was established in November 2007 by Mahesh Shahdadpuri, an engineer and management graduate with a passion for excellence and penchant for HR.
Mahesh began his career in software consulting (the acronym TASC is derived from Talent Asset Software & Consulting), and his rich experience in the vertical helped shape TASC Outsourcing as a people-
centric business driven by cutting edge systems.
TASC is one of the fastest growing contract staffing companies in the UAE. Key differentiators such as diligence, integrity, transparency and pioneering spirit continue to position TASC as a forerunner in every endeavor.