Ambassador - Concierge
Jumeirah Group Dubai
Dubai, Dubai, AE
منذ 4 يوم
source : WHATJOBS

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Responsibilities :

  • Provide a courteous and professional service at all times.
  • Escorting guests to the room, hotel show around, provide in-room orientation, Make courtesy calls to in-house guests, Meet & Greet, inspect VIP arrival rooms and any related GSE tasks when needed.
  • Attend to all colleague meetings in the department and other related activities and be able to contribute suggestions for improvement.
  • Perform routine checks on : hygiene, cleanliness and functionality of general operational equipment's.
  • Coordinate and liaises with other dept. for daily requirements or when necessary.
  • Is efficient, diplomatic, and cooperative in dealing with his colleagues.
  • Report for duty punctually wearing the correct uniform and name badge at all times.
  • Maximize sales and profit by providing excellent value and service and utilizing suggestive and up-selling techniques.
  • Ensure that care is taken in the handling of all operating equipment so as to minimize breakage / damage.
  • Ensure all bills are checked for accuracy prior to presentation.
  • Adhere to all Jumeirah cashiering and cash handling procedures at all times.
  • Demonstrate knowledge of individual contribution to department objectives.
  • Suggest to manager or departmental trainer any training needed to enhance performance.
  • Has a complete understanding of and adhere to the hotel’s policy relating to fire, hygiene, health and safety.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Respond to changes in the departmental function as dictated by the Resort or senior management.
  • Inspect back area for cleanliness.
  • Inspect operational materials for cleanliness.
  • Carry out occasional duties as required by the Management.
  • Remain accessible and attentive to guest needs.
  • Maintain a high standard of personal appearance and hygiene at all times
  • Assist other Front Office sections when needed.
  • Proactively assists customers
  • Takes responsibility for identifying and meeting customer needs
  • Takes ownership and follows through customer requests
  • Greets the guest before the guest greets them
  • Never say No to the guests
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    Today, Jumeirah is a Dubai national champion and an acclaimed luxury hospitality leader operating 24 Jumeirah branded properties (6,747 keys) in eight countries.

    As exemplified through its flagship hotel, and global icon, Burj Al Arab, Jumeirah has transformed the way that luxury is defined.

    In 2018, Jumeirah entered a phase of accelerated growth under the leadership of its new CEO, José Silva. We have seen unparalleled success in Dubai and regionally, and will build upon this expertise as it expands internationally.

    In terms of strategy, Jumeirah Group will continue to own properties and grow through acquisition, as well as hotel management agreements.

    Both new and existing markets have been identified for expansion across Middle East, Europe and Asia with the vision to take the brand global with each property clearly stamped with the Jumeirah signature, to make a strong statement within the industry.

    Our goal is to make hiring as easy as possible.We find the right talent for every company, ensuring that each candidate finds a job they enjoy.

    Dr. Job FZ LLC provides 360-degree AI-powered recruiting and job search solutions for employers, project owners, full-time job seekers, and freelancers.

    We are the only platform that brings full-time employees and freelancers under one roof. If you are looking for a job and haven't found your chance yet, you can upload your profile on our website and start working as a freelancer!Our platform allows you to apply for a full-time job and work on an independent project simultaneously.

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