Job Role : IVF Coordinator
Roles and Responsibilities :
Answering telephone calls, and Email correspondence.
Meet with patients to coordinate upcoming procedures, review requirements, calendars, and medications.
Educate patients on IVF procedures, treatment protocols, medication, and injections.
Communicate with medical doctors any patient related issues, ultrasound findings and lab results.
Strong communication skills with professional yet friendly etiquette providing the utmost customer care.
Must know how to schedule patients in a timely and organized manner.
Providing compassion and emotional support and counseling to patients throughout the IVF experience.
Skills & Requirements :
Previous experience at an IVF center is a MUST
Third Party Reproduction experience preferred
Associate degree required; Bachelor preferred
Very strong verbal and written communication skills
Bilingual language skills a plus!
Ability to work in a high standard, stressful environment with strong problem-solving skills
Warm personality with a strong desire to help patients, and a passion for healthcare and support
Experience : IVF center : 2 years (Preferred)