Sales consultant - Luxury Fashion
Al Tayer Group
, Dubai, United Arab Emirates, Dubai, AE
منذ 9 ساعات
source : WHATJOBS

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Job Purpose

  • To deliver excellent customer service through : Identifying customer needs, offering advice and demonstrating suitable products;
  • building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty

    Essential Roles and Responsibilities

  • Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
  • Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
  • Receive cash or payment in any authorized modes from customers, issue receipts / bills against their purchase and provide professional cash point service.
  • Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
  • Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
  • Maintain personal grooming standards as advised by the Store Manager.
  • Maintain clean and organized display, fitting rooms and stock areas.
  • Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
  • Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
  • Recruit customers for the database, accurately entering their details on the POS system.
  • Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.
  • Job Requirements

    Education / Certification and Continued Education

  • High school qualification
  • 3 to 4 years retail sales or customer service experience
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    تقديم
    بريدي الالكتروني
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