This role reports to the Senior Portfolio Delivery Lead. This Business Analyst role requires domain knowledge, senior technical BA skills and stakeholder management skills.
unit-testing, brush-testing and UAT, there is major coordination required among impacted areas to ensure end to end outcomes are achieved.
This role will manage the development, integration and testing of impacted systems that are part of Passenger Service System (PSS) project, and to help establish the business value for their development and implementation.
The role requires working with multiple stakeholders across the digital sphere of the organisation, align with business requirements and help build to specification through effective prioritisation management.
The role also requires coordinating with core PSS delivery and managing release drops and e2e testing. This role will serve as liaison between Digital Touchpoints Teams and the PSS migration initiative for requirements while managing the multiple integration aspects.
The role also includes significant vendor collaboration that make up our IT landscape both platform and service providers.
This role will collaborate with project team / s and act as the interface between the business and the project to ensure the business objectives are met.
The Business analyst will be key in understanding the complex initiatives and impacts to digital systems. They will provide advice and guidance on impacts and prioritisation factors. Accountabilities
Working closely with business and technology stakeholders, develop business requirements and scope, systems change proposals and statements
Prepare thorough analysis and documentation of business processes, workflow and requirements for impacted systems
Contribute technical and thought leadership to assist other teams to document business requirements; participate in cross-team business requirement gathering
Contribute to planning (PI) to ensure timeframes for development, implementation and support take account of user needs and technology constraints
Managing the product backlog
Overseeing development stages, integration and testing
Evaluating product progress at each iteration
Primary liaison between the organization and clients.
Maximising value delivery
Experienced in reporting progress via information radiators
Facilitate collaborative activities and team meetings, e.g., Discovery workshops, estimations, feature elaboration, release and iteration planning, daily stand-ups, Scrum-of-Scrums, retrospectives and showcases.
Own the stakeholder management plan and deliver effective communication (written and verbal) of requirements at various organisational levels including executive level ensuring regular progress updates are provided
Education & Experience
5+ years of experience in Business Analysis, Testing working in complex, multi-layered environments
Bachelor's degree in Computer Science or equivalent.
Hands on experience defining business and non-functional requirements for technology projects
Airline domain system knowledge
Enterprise level system implementation and integration experience
Experience in managing work load with multiple streams
Agile knowledge, experience in Agile software development teams, participating in and contributing to agile ceremonies
Formal BA qualification such as IIBA CCA, CBAP or AAC is preferred
Experience using tools such as Microsoft suite, SharePoint, Jira, Confluence, etc
About Etihad Airways Etihad Airways, the national airline of the UAE, was formed in 2003 to bring Abu Dhabi to the World.
Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the worlds most acclaimed industry brands.
Our airline flies to over 84 destinations with a fleet of over 100 Airbus and Boeing aircraft, serving 18.6 million passengers a year and carrying 682,000 tonnes of cargo in 2018.
COVID-19 UPDATE : The health and safety of our communitiesincluding our employees and our candidates remains our top priority.
From a recruiting perspective we are continuing to identify people for roles with Etihad in anticipation we will be able to hire, however the process may take longer because we are using more virtual recruiting techniques, and start dates may be delayed because of guidance from the governments in the countries we operate in.
We appreciate your understanding and flexibility, Stay safe and healthy.
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