Hasa REAL customer focus establishes & communicates customergoals and targets while ensuring the highest quality service andresults for customers, articulates a strong understanding ofcustomers’ needs and does significantly more thanrequired.
Acts as a role model for all employees by focusingbusiness strategy on providing exceptional service and improvingcustomer satisfaction.
Ensures that all elements of Customer Service’ are at the forefront ofstore team and constantly strives to improve.
Store standards & Displays
Ensure that all implementation at store level is completed toagreed high standards, whatever the subject matter and thatescalation channels are in place and are understood by all storeteams.
exceptional customer servicetogether with outstanding queuemanagement .