Transformation Specialist
Mashreq Bank
منذ 6 يوم

Job Purpose

Design, build, test and deploy new digital products.

Implement and execute the digital strategy & change management plan for IBG corporate

Leverage new technologies (implementation of big data & analytics, Al, machine learning, block-chain, robotics, etc.)

Coach and train users to ensure adoption of IBG initiatives

Product launch marketing and communication to support strategic agenda

Support delivery of key IBG initiatives as required

Support the IBG Corporate offices in achieving their objectives

Generate key IBG management information / analysis as required

Key Result Areas

Manage and strategize front line relationship team mobility strategy and adoption to improve frontline effectiveness

Manage and implement improved lead generation through advanced analytics and big data and external data sources

Design, build and test processes that are digitized to address commercial routines that improve front-office effectiveness

Improve connectivity with clients and cost-to-serve through genuine multi-channel banking

Automation / enhancing of processes, end to end, leveraging improvements in service and operational costs

Knowledge, Skills and Experience

Overall experience 5-8 years in this space

Strong project management & agile methodologies

Deep knowledge of the bank's business lines & support functions as well as the challenges driven by cutting-edge technologies, and apply these learnings in driving the digital transformation of the bank

Demonstrate adaptability, excellent communication & problem-solving skills

Bachelor or master degree in engineering, information technologies or computer science

Agile / PMP certification

Passionate about new technologies with applied exposure

Developed skills in the following areas : new business strategy, digital transformation, change management

Exposure in executing strategic programs impacting multiple stakeholders

Significant experience in organizational projects (organization design or redesign) and operational transformation (operational excellence, operating system, performance improvement)

Deep knowledge and practice of tools and referential for change management (strategy alignment, development and implementation of Change and communication strategy, impact analysis)

Capacity to animate and drive seminars and workshops / trainings


International Banking Group

Oct 22, 2019

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