Merchant Development Representative
Groupon Middle East,
Dubai
منذ 3 يوم
source : Wisdom Jobs

Groupon is a local e-commerce marketplace where people discover and save on amazing things to do see eat and buy in their neighborhoods Were enabling real-

time commerce across local businesses travel destinations consumer products and live events At the same time we provide merchants with the resources and tools to grow and manage their businesses Culturally we believe that great people make great companies and that starting with the customer and working backward moves us forward Our Merchant Development Team ensures Groupon continues to provide our merchants with the best possible campaigns for their objectives and in turn ensures that consumers enjoy a wide selection of great on-

demand offers Representatives on this team have opportunities over time to expand further into sales and or account management among other teams The Merchant Development Representative is responsible for managing an active portfolio and generating revenue through outbound communications with merchants who have previously worked with Groupon Major areas of responsibility include Providing support to our merchant base by answering questions and inquiries Facilitating the growth of revenue through increased and expanded merchant features via outbound calls Engaging consulting and upselling merchants on the benefits of featuring with Groupon Understanding and applying concepts of deal structure and strategy that are proven models for successful achievement of merchants desired outcomes Executing prescribed client communications strategy to ensure service needs are met and drive continued engagement with Groupon encouraging client retention and loyalty Delivering against metrics and merchant satisfactions to achieve optimal operational and financial performance exceeding KPI s

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