The Operations Specialist, reporting to the Operations Manager, executes all operational duties in the front office, assists the Operations Supervisor and executes check-ins and check-outs.
Strives to continually improve guest satisfaction, empowering guests to customize their stay. We want to meet you if : -You are a highly motivated, positive and compassionate individual with a strong sense of ownership, responsibility, attention to detail and you can manage multiple tasks concurrently in tight timelines.
You’re not arrogant, you are honest and humble.-You’re a doer and an optimist, not a slacker and a pessimist.-You get excited when you need to solve problems quickly, think creatively, and satisfy evolving requirements.
You are details oriented.-You are poised and composed when dealing with complex problems and facing guests.-You thrive in a fast-paced, entrepreneurial environment.
You are an endearing team player that works well with counterparts from various functions / departments.-You have great verbal and written communication skills and capable computer skills.
You love to serve others and be around people drives your energy. What is it that we need from you : -UAE experience is desired- Additional Foreign Language is an advantage- Thrive in an environment that emphasizes endearment, compassion, efficiency and attentiveness.
Use technology effectively. - Approach guests requests and concerns proactively.-Welcome customers, process payments but most importantly enjoy being there for the guests.
Answer the phone with a smile and follow up on requests.-Be curious with a passion for providing great service.
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