Hilton Hotels & Resorts
Ras Al Khaimah, UAE
3d ago
source : Drjobs.ae

A Busgirl / Busboy is responsible to assist theBartenders, Waiters and Waitresses in the serving and clearing offood and beverage orders, providing the highest degree of guestsatisfaction and maintaining work stations and Food and Beverageoutlets in order.

To assist in all ways to provide the highestdegree of guest satisfaction.

What will I be doing?

As a Busgirl / Busboy, youwill be responsible for serving guests in a friendly, timely, andefficient manner to deliver an excellent Guest and Memberexperience.

A Bar Boy will also be required to have extensiveknowledge of menu offerings. Specifically, you will be responsiblefor performing the following tasks to the higheststandards :

  • Manage guest queries in a friendly, timely, and efficientmanner
  • Ensure knowledge of menu and allproducts
  • Follow correct reporting proceduresif faced with issues
  • Practice Hilton Groomingstandards including uniform dress code, cleanliness and personalhygiene
  • Assists callers courteously andpromptly, taking messages as necessary which are legible andaccurate passing them on to the appropriate person withoutdelay
  • Efficiently completes opening, closingand other side duties
  • Maintains all equipmentin a clean and polished fashion as required
  • Ensures that required chemicals for duty arerequisitioned and available for usage
  • Ensuresthat bars are sanitized and spotless before completion ofduties
  • Replenishes bar supplies such asliquor, fruit, ice and dishes
  • Comply withhotel security, fire regulations and all health and safetylegislation
  • What arewe looking for?

    A Busgirl / Busboy servingHilton brands is always working on behalf of our Guests and workingwith other Team Members. To successfully fill this role, you shouldmaintain the attitude, behaviours, skills, and values thatfollow :

  • Positive attitude
  • Good communicationskills (oral and Written)
  • Committed todelivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different worksituations
  • Ability to work on your own or inteams
  • It would be advantageous inthis position for you to demonstrate the following capabilities anddistinctions :

  • Experience in Food andBeverage department and / or industry
  • Knowledgeof the appropriate table settings and service ware
  • Knowledge of Food Hygiene Regulations
  • Ability to grasp, lift and / or carry, or otherwise,transport up to 50 lbs. through a crowded room.
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