Team Lead Riders
Talabat
Ras Al Khaimah, UAE
منذ 3 يوم
source : drjobs.ae

As part of the Delivery Hero network, Talabatis the pioneer of the online food ordering industry in the MiddleEast. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman,Qatar, Jordan and the United Arab Emirates.

Talabat was voted the UAE best food app in 2016 / 2017 by BBCGood Food with over 1,600+ employees, 3.8+ million users, 13,300+of brands with more than 300,000 daily orders and we are justgetting started!

What's On Your Plate?

Monitor and improve RiderPerformance and Compliance

Lead Rider Recruitment for theallocated zones

Lead a Team of Rider Coordinators and / orRider Captains

Manage rider roster with proper allocationof shifts / breaks / off-days etc

Supervises rider onboarding andtraining schedule with Rider Trainer and RiderSupervisor

Inventory management and usage compliance ofRider equipments

Groom rider quality (behaviour, appearance,professionalism, presentational etc)

Setting up aperformance improvement plan to improve performance of lowperforming riders

Reduce rider complaints originating fromcustomers

Monitor riders performance on individuallevel and responsible for coaching / warningriders

Audits fleet appearance & riderbehaviour via on ground visits

Bachelor'sDegree

2-3 years of experience in food / grocery techindustry is highly preferred

Proficient in Google Suite toolslike GDoc, GSheet, GSlides, GForms etc

Strong communicationskills, both written and verbal. English and Urdu is a must. Arabicis a plus.

Influencer and a negotiation with goodpublic speaking and presentation skills

People managementskills : Experience of managing bigger group ofpeople

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