Parts Sales Executive Toyota Al Futtaim Motors Ras Al Khaima UAE
Al Futtaim Group
Ras Al Khaimah United Arab Emirates
منذ 2 يوم
source : HireeJobsGulf

This role is the representation of the brand parts division to the customer and maintains customer relations to ensure an endtoend engaged customer journey in part operation retail counter and workshop that leads to parts supply and revenue achievement customer retention Achieve financial objectives by upselling discount control and promote accessories to meet monthly revenue targets Enhance customer retention through consultation on customer needs parts requirements as per recommended maintenance schedule to ensure longterm relationship with the customers Coordinate with the Job controllers and Service Advisors on status of parts availability quotation order arrival to ensure timely progress update of Vehicle to customers and to maintain the ontimedelivery commitment Active compliance to all Standard Operating Procedures Company policies Distributor Programs to ensure consistency in the customer experience Ensure open and closure of sale order reservations to optimise stock level revenue mitigate the risk of financial loss on a daily basisEnsure accurate information capture of customer details on SAP for effective customer data management The part sales representative is the most critical contributor to parts operation for supply of all parts as per customer and workshop demands of the branch and needs to demonstrate an extremely high level of relationship between all stake holders to deliver exceptional customer experience This is a support function and is crucial for achieving budgeted parts revenue targets every month This position directly interacts with Customers Service Advisor Parts Supervisor Job controllerTechniciansWorkshop Manager This role is often required to work extended hours to achieve targets and deliver on customer commitments

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