What the job does : Support the induction, development and leadership of the store-based Store Managers and Artists, delivering service training and shop-floor coaching to drive performance across the Middle East
Lead the effective and inspirational delivery of all defined training material through a blend of in-store shop floor huddles and also classroom / boudoir training.
Monitor KPIs to measure the impact of training delivered, providing feedback to the relevant Operations Manager and Education Manager on any commercial impact.
Provide counsel to senior management on other training needs to ensure continuous improvement and also evolvement of the current training provided and desired learning outcomes.
Working in collaboration with the Operations Manager and Education Manager UK / ME, execute a training and development plan for the area to achieve retail expectations.
Deliver the agreed training plan for the area within the defined timeframes and reflecting the changing needs of the business.
You will be :
Arabic and English fluency
Demonstrated experience in makeup application and / or Pro-Artistry
Able to identify training needs (for a team or on a case by case basis) defining learning outcomes and constructing content to develop these needs through in store delivery
Strong ability in coaching to deliver high performance
Clear, consistent and motivational communication style
Who will you work with :
Reporting to the Education Manager UK / ME at Charlotte Tilbury
Dotted line to Operations Manager
Culture of the Team : We win together as a team, supporting and developing each other through our careers. We embrace the challenge and work in an incredibly fast paced environment with high expectations set by the business, shaking it up with our creative lead, Charlotte Tilbury as we revolutionise the beauty industry.
We love what we do, and we support each other while we share the magic with the world. Our Mission ' TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES'
WE WOULD LOVE TO WELCOME YOU TO OUR TEAM! APPLY TODAY!