Waiter/ess
DUBAI HOLDING
United Arab Emirates (AE), Dubai, Dubai
منذ 13 يوم

Description

About Jumeirah and Jumeirah Al Naseem : At Jumeirah,we are committed to encouraging and developing our colleagues in world classenvironments.

We value diversity and provide equal opportunities, employingover 14,000 colleagues from over 140 different countries including locations inAsia Pacific, CIS, Central Asia, Western and Eastern Europe, South America,Africa and the Middle East.

We want you to do well from the beginning, sowe’ll give you every chance to impress during the recruitment process. Wepromise our colleagues a warm welcome and will help you feel part of ourJumeirah family from day one.

You can rely on us to support you as you settleinto your journey with us and make Jumeirah Your Place to Shine’.

MadinatJumeirah The Arabian Resort of Dubai is a magnificent tribute to Dubai’sheritage. The resort comprises of three grand boutique hotels : Jumeirah MinaA’Salam, Jumeirah Al Qasr, Jumeirah Al Naseem and a collection of 29traditional summer houses known as Jumeirah Dar Al Masyaf.

In addition, there’sseven exclusive Malakiya Villas, over 50 world-class restaurants and bars, atraditional souk, 3km of waterways with abras, a leading conference andbanqueting centre, 2km of private beach, the award-

winning Talise Spa and theTalise Fitness health club. About the role :

A fantastic opportunity has arisen for a highly talented and experienced Waiter / ess to join Food & Beverage Service team of Summersalt at Jumeirah Al Naseem.

Your main duties will include the following :

  • Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
  • Meet all reasonable needs and requests of customers within acceptable enterprise time frames
  • Identify and take all opportunities to enhance the quality of service
  • Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback / complaint procedures
  • Offer assistance to colleagues when required, to ensure designated work goals are met
  • Demonstrate trust, support and respect towards team members in day-to-day work activities
  • Conduct communication with customers and colleagues in a polite, professional and friendly manner
  • Practice high standards of personal presentation in accordance with Jumeirah Grooming & Presentation Standards
  • Seek assistance from other team members, supervisors and managers when required
  • Have a working understanding of all Food and Beverage Restaurant and Bars in order to properly direct and advise guests
  • Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information
  • Meet all reasonable needs and requests of customers within acceptable enterprise time frames
  • Identify and take all opportunities to enhance the quality of service (upselling, guest recognition, resort knowledge)
  • Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback / complaint procedures
  • Offer assistance to colleagues when required, to ensure designated work goals are met
  • About you :

    The ideal candidate for this position will have the following experience and qualifications :

  • 2 years' experience in similar role in a Food and Beverage department
  • Work experience in a 5-star luxury hotel
  • Excellent English communication skills
  • Additional language would be an advantage
  • Have a good knowledge and understanding of Food and Beverage operations
  • About the benefits : This position offers a highly competitive salary and package which includes; fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, bi-

    annual flight allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

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